Call Center Update The Call Center has expanded the options available at 1-855-697-4347 when callers select menu option 2. Starting July 2024, callers using option 2 can now receive on-the-go information on their Rhode Island Works, Child Care Assistance, and General Public Assistance cases. This is in addition to the information already available for SNAP and Medicaid cases. Learn more about the improved functionality here: https://dhs.ri.gov/resources
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Heating System Repair and Replacement Program (HSRRP) HSRRP may provide a one-time service to increase the heating system efficiency of owner-occupied income-eligible households. In instances where heating systems cannot be made efficient and if a system meets certain requirements, the heating system may be replaced. Only households that qualify for LIHEAP may be eligible for this service. Learn more and how to apply by contacting your local Community Action Program agency. Want to become a Heating Contractor? Click here to learn more.