Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Eligibility & How to Apply Am I eligible for GPA? Rhode Island residents who are age 18 and over can apply for GPA. To be eligible, a person must: Have an illness, injury, or medical condition that is expected to last 30 days or more and prevents a person from working Have a monthly income limit of $327/month for an individual and $449/month for a couple Have resources $400 or less Have only one automobile with a value of less than $4,650 Cannot be eligible for other federal assistance programs, except for SNAP benefits (food stamps) Cannot have a child under 18 living with the applicant Cannot be pregnant Who isn't eligible? Any individual who has been determined eligible for SSI Any individual who is eligible or who would, but for income and resources, be eligible for Rhode Island Works (RIW) program cash assistance Certain persons who are in the care of, confined by, or in the custody of another State Agency such as: the Department of Corrections, the Department of Children, Youth and Families or the Department of Behavioral Healthcare, Developmental Disabilities & Hospitals (BHDDH) How much can I receive? GPA-Bridge recipients may receive up to $200 per month while their federal SSI application is pending GPA-Hardship recipients may receive up to $100 per month ($50 bi-weekly) GPA-Burial recipients can receive up to $900 for burial service costs How long can I get GPA for? Once eligibility is determined for GPA applicants, initial eligibility: may be granted for a period of up to six (6) months and/or renewable for a period of up to an additional six (6) months In order to receive GPA for a period greater than twelve (12) months, individuals must re-apply for General Public Assistance. How do I apply? You can apply using the online Customer Portal, by phone (number below) or by filling out a paper application. All can be found on our Apply Now page. The state’s Medical Assistance Review Team (MART) must also determine whether the applicant is disabled before being approved for GPA-Bridge. What do I need to do for financial assistance through GPA-Burial? Here is a helpful checklist for families and individuals applying for GPA-Burial GPA Burial Application Fillable Form Here is a helpful checklist to help funeral homes with GPA-Burial assistance GPA Burial Funeral Home Checklist Fillable Form How do I appeal? Find out how to appeal here. For more information... Call 1-855-MY-RIDHS (1-855-697-4347) or TTY 1-800-745-5555 (for hearing impaired).