SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Weatherization Contractor Overview The Contractor Application provides the procedures for weatherization contractors to apply and qualify for the State’s Weatherization Assistance Program contractor roster. Weatherization contractors may apply for the roster at any time during the program year, so it is an open enrollment process. To qualify, contractors must have the qualifications specified in the application under the section titled “Minimum Requirements for Weatherization Contractors.” Contractors must maintain all requirements in order to remain on the roster. The State reserves the right to modify the qualifications as necessary to serve the needs of the program and its stakeholders. The program will make every effort to give advance notice of such modifications and to assist current contractors in obtaining any new qualifications. Contractors who are on the roster are eligible to perform weatherization work for the RI Community Action Agencies. Contractor Documents 2019 Weatherization Contractor Application Packet PDF file, less than 1mbmegabytes RI Weatherization Field Guide SWS-Aligned Edition PDF file, about 10mbmegabytes