Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Child Care Assistance Program (CCAP) & Head Start The Starting RIght Child Care Assistance Program (CCAP) program can subsidize the cost of child care for families that are residents of Rhode Island. CCAP is available for children who are US citizens or legal residents and under age 13. The age can be extended to 18 if the child has special needs. DHS also oversees the RI Head Start Collaboration Office. Head Start programs promote the school readiness of infants, toddlers, and preschool-aged children from low-income families. Services are provided in a variety of settings including centers, family child care and the own home of children. They also engage parents or other key family members in positive relationships, with a focus on family wellbeing, by participating in leadership roles and having a say in program operations. You do not have to have CCAP to qualify for Head Start. Find out more about these different programs and more resources below. Child Care Assistance Program Family Eligibility & How to Apply Choosing Child Care Family Resources Overpayments Appeals Head Start Head Start Eligibility & How Do I Apply? Head Start Collaboration Office