Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Family Resources The following are family resources that may be helpful for families, those in CCAP and others. Need food assistance? Our Supplemental Nutrition Assistance Program is a resource for eligible families. Family Violence Option Advocacy Program assists DHS customers who are victims/survivors of domestic violence. The Community Action Program (CAP) agencies throughout Rhode Island can help with basic & emergency needs, counseling, employment, education, financial services, health and DHS' energy assistance and weatherization programs. Women, Infants and Children (WIC) services can help you learn healthy choices and lifestyles, support with breastfeeding, screen for health, growth and development and more. The Rhode Island Children's Cabinet website has a multitude of prenatal to pre-K resources to keep RI kids strong. Learn about DHS' initiatives to support and ensure quality child care here. Want to know how a child care provider becomes licensed? Go here.