Attention RI SNAP Beneficiaries Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information.Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.
Call Center Update DHS offices will be closed July 4 in observance of the holiday. To help ensure customers have ample opportunity to connect with DHS staff the week of July 4, the Call Center will adjust its schedule to take incoming calls Monday-Wednesday and Friday from 8:30 a.m. to 3 p.m. The Call Center will return to its normal schedule the following week.
Summer EBT Update This summer, families with school-age children who were income-eligible for free or reduced-price meals during the 2023-2024 school year will receive SUN Bucks (formerly Summer EBT), a $120 dollar benefit per child that can be used to buy groceries. Families will either see the benefit added to their SNAP EBT card or to a separate SUN Bucks card that will be mailed this month. Benefits will be available to use beginning July 1. If you have questions about SUN bucks, please call United Way of Rhode Island at 2-1-1. Additional information about SUN buck can be found here: https://dhs.ri.gov/sun-bucks
Translation Services Available If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
CCAP Provider Rates, Financial Information & Portal Help DHS' Office of Child Care reimburses child care providers approved to give care to children enrolled in the Starting RIght Child Care Assistance Program (CCAP). To become CCAP-approved, providers must complete the CCAP portion of the application, which includes a CCAP Provider Agreement, submit all required documentation and receive approval from the Office of Child Care. CCAP-approved providers are expected to enroll all CCAP eligible children using the Provider Portal after receiving a CCAP Certificate Number and a signed Parent/Provider Enrollment Agreement. A helpful resource for the Portal is below. The amount received is according to the time authorization (full week, three-quarter week, half week or quarter week) for each individual child in accordance with the reimbursement rate established by law for your particular child care provider type. The following are those rate charts as well as other needed financial information and documents. Licensed Center Child Care Weekly Rate July 2024 PDF file, less than 1mbmegabytes Licensed Center Child Care Weekly Rate July 2024 (Español) PDF file, less than 1mbmegabytes Licensed Family Child Care Weekly Rate July 2024 PDF file, less than 1mbmegabytes Licensed Family Child Care Weekly Rate July 2024 (Español) PDF file, less than 1mbmegabytes Licensed Exempt Child Care Weekly Rate English January 2022 PDF file, less than 1mbmegabytes Licensed Exempt Child Care Weekly Rate Spanish January 2022 PDF file, less than 1mbmegabytes Payment Schedule The following are the payment schedule in English and Spanish with Dates of Service, Batch Numbers, Reporting Deadline Dates, and the estimated Payment Dates. DHS 2024 CCAP Bi-Weekly Child Care Payment Schedule (English) PDF file, less than 1mbmegabytes DHS 2024 CCAP Bi-Weekly Child Care Payment Schedule (Spanish) PDF file, less than 1mbmegabytes Request for Reimbursement CCAP Payment Request Form English PDF file, less than 1mbmegabytes CCAP Payment Request Form Spanish PDF file, less than 1mbmegabytes Direct Deposit CCAP Direct Deposit Form English PDF file, less than 1mbmegabytes CCAP Direct Deposit Form Spanish PDF file, less than 1mbmegabytes CCAP Provider Portal This Quick Reference Guide (QRG), below in English and in Spanish, provides an overview of how to log in, enroll a child, search for and submit attendance and view reports and correspondence. CCAP Provider Portal QRG English PDF file, about 1mbmegabytes CCAP Provider Portal QRG Spanish PDF file, about 1mbmegabytes More Helpful Resources Helpful handbooks and forms for CCAP providers and those licensed not servicing CCAP children can be found here.