SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Weatherization Assistance Program (WAP) WAP helps income-eligible households reduce heating bills by providing whole house energy efficiency services to households that qualify for LIHEAP. Some services available include installing insulation and providing health and safety measures including: installing smoke and carbon monoxide detectors, reducing drafts, and providing proper ventilation. Your local CAP agency will walk you through the application process, but here are some important points: Community Action Program (CAP) agencies take WAP applications throughout the year. Applicants should first apply for LIHEAP at their local CAP agency. Both homeowners and renters (with landlord approval) are eligible for WAP. CAP agencies provide convenient, safe intake locations and will arrange for older adults or disabled individuals to apply at an intake site. CAP agencies have procedures to allow non-English speakers and people with literacy problems to apply for assistance and comply with application requirements. Learn more and how to apply by contacting your local Community Action Program agency. Want to become a Weatherization Contractor? Learn more here. After a brief suspension of this program due to COVID-19, homes visits resumed in the fall of 2020. Below are the reopening guidelines and documents needed to prevent further spread. Reopening Guidelines Weatherization Reopening Guidelines PDF file, less than 1mbmegabytes COVID-19 WAP Agreement RIWAP-IES-COVID-19 Agreement Final 7/28 PDF file, less than 1mbmegabytes COVID-19 WAP Screening Checklist RIWAP-IES-COVID-19 Screening Checklist-final PDF file, less than 1mbmegabytes