Attention RI SNAP Beneficiaries Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information. Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.
Translation Services Available If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Weatherization Assistance Program (WAP) WAP helps income-eligible households reduce heating bills by providing whole house energy efficiency services to households that qualify for LIHEAP. Some services available include installing insulation and providing health and safety measures including: installing smoke and carbon monoxide detectors, reducing drafts, and providing proper ventilation. Your local CAP agency will walk you through the application process, but here are some important points: Community Action Program (CAP) agencies take WAP applications throughout the year. Applicants should first apply for LIHEAP at their local CAP agency. Both homeowners and renters (with landlord approval) are eligible for WAP. CAP agencies provide convenient, safe intake locations and will arrange for older adults or disabled individuals to apply at an intake site. CAP agencies have procedures to allow non-English speakers and people with literacy problems to apply for assistance and comply with application requirements. Learn more and how to apply by contacting your local Community Action Program agency. Want to become a Weatherization Contractor? Learn more here. After a brief suspension of this program due to COVID-19, homes visits resumed in the fall of 2020. Below are the reopening guidelines and documents needed to prevent further spread. Reopening Guidelines Weatherization Reopening Guidelines PDF file, less than 1mbmegabytes COVID-19 WAP Agreement RIWAP-IES-COVID-19 Agreement Final 7/28 PDF file, less than 1mbmegabytes COVID-19 WAP Screening Checklist RIWAP-IES-COVID-19 Screening Checklist-final PDF file, less than 1mbmegabytes