Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Market Rate Survey While there are other research, reports, surveys and news, the Market Rate Survey is essential. It is a study taken to determine child care rates charged throughout Rhode Island and, particularly, to establish the 75th percentile rate. The ultimate purpose of this study is to assist DHS in determining the appropriate maximum reimbursement rates for child care services provided to families participating in the DHS Child Care Assistance Program (CCAP). The 2021 Market Rate Survey and Cost of Care analysis - a summary overview and the full report - are below as well as the 2018 Market Rate Survey. RI Child Care Market Rate Findings Overview 2021 PDF file, less than 1mbmegabytes RI Child Care Market Rate Survey Report 2021 PDF file, about 2mbmegabytes RI Child Care Market Rate Survey 2018 PDF file, about 1mbmegabytes