Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
FFY 2024 Low Income Guidelines Low Income Home Energy Assistance Program (LIHEAP) Weatherization Assistance Program (WAP) Appliance Management Program Household Size 12 Month 3 Month 1 Month 1 $35,674 $8,918.50 $2,972.83 2 $46,651 $11,662.75 $3,887.58 3 $57,628 $14,407.00 $4,802.33 4 $68,605 $17,151.25 $5,717.08 5 $79,581 $19,895.25 $6,631.75 6 $90,558 $22,639.50 $7,546.50 7 $92,616 $23,154.00 $7,718.00 8 $94,674 $23,668.50 $7,889.50 9 $96,733 $24,183.25 $8,061.08 10 $98,791 $24,697.75 $8,232.58 11 $100,849 $25,212.25 $8,404.08 12 $102,907 $25,726.75 $8,575.58 LIHEAP Grants: LIHEAP Primary Grants are based on income, family size, fuel type, and minimum delivery requirements. *Income Guidelines are based upon State Median Income calculations with a calculation methodology described in 45 CFR 96.85. This is mandatory as of October 1, 2022. Guidelines may be restricted for FY2023 LIHEAP based on available funding. Remember, you must already qualify for LIHEAP to be eligible for Weatherization, Appliance Management, and Heating System Repair/Replacement. You apply at your local Community Action Agency.