RIBridges Updates The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here. -Please be advised benefits for the month of December for most programs have already been disbursed. -DHS regional offices remain open and are processing paper applications and forms at this time. -The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Monday (12/23), Thursday (12/26), and Friday (12/27).
LIHEAP Resources If you are interested in applying for LIHEAP or would like to know more information about the application process, you can contact your local Community Action Agency. Please find additional LIHEAP forms, fliers, and other key materials below. LIHEAP Forms An application for heating assistance (LIHEAP) may require additional forms. You can find all forms that may be a part of your application process below: LIHEAP FFY 2025 Application - English PDF file, less than 1mbmegabytes LIHEAP FFY 2025 Application - Español PDF file, less than 1mbmegabytes LIHEAP FFY 2025 Application- Portuguese PDF file, less than 1mbmegabytes Application Instructions - English PDF file, less than 1mbmegabytes Application Instructions - Español PDF file, less than 1mbmegabytes Adult Member No Income Form English-Español PDF file, less than 1mbmegabytes Application Checklist _English-Español PDF file, less than 1mbmegabytes Landlord Information Form - English - Español PDF file, less than 1mbmegabytes Rental Income Form - English -Español PDF file, less than 1mbmegabytes Support Letter - English - Español PDF file, less than 1mbmegabytes Other LIHEAP Resources Are you interested in spreading the word about LIHEAP in your community or at your agency, school or building? Post or share our LIHEAP flyers available in multiple languages. Below, you will find resources you can download and share easily: LIHEAP Flyer (Português) PDF file, about 3mbmegabytes LIHEAP Flyer (Kreyòl Ayisyen) PDF file, about 2mbmegabytes LIHEAP Flyer (English-Español) PDF file, about 2mbmegabytes LIHEAP Flyer ( ខ្មែរ ) PDF file, about 3mbmegabytes We also have a flyer detailing our energy savings program, Smart Optimal Solutions (SOS). View it here. New Energy Savings Program LIHEAP flyer Version 2 PDF file, about 3mbmegabytes