Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
LIHEAP Resources If you are interested in applying for LIHEAP or would like to know more information about the application process, you can contact your local Community Action Agency. Please find LIHEAP contact information and catchment areas here: LIHEAP CAP Contact Information PDF file, less than 1mbmegabytes Other Resources Want to promote LIHEAP in your community or at your agency, school or building? Post or share our LIHEAP flyers that are in English, Spanish, Portuguese and Cambodian. Below, you will find resources you can download and share easily: LIHEAP Flyer English and Spanish PDF file, about 1mbmegabytes LIHEAP Flyer Portuguese PDF file, about 1mbmegabytes LIHEAP Flyer Khmer PDF file, about 1mbmegabytes We also have a flyer detailing our energy savings program, Smart Optimal Solutions (SOS). View it here. New Energy Savings Program LIHEAP flyer Version 2 PDF file, about 3mbmegabytes