Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Energy Assistance Programs DHS works to ensure that all Rhode Islanders have access to home energy and other energy efficiency improvements with our four energy assistance programs. The goal is to keep families and individuals warm in the cold weather months. LIHEAP: Low Income Home Energy Assistance Program Eligibility details, how to apply, newsletters and more. WAP: Weatherization Assistance Program Eligibility details, how to apply and contractor details and responsibilities. HSRRP: Heating System Repair and Replacement Program Eligibility details, how to apply and information for prospective heating contractors. LIHWAP: Low Income Household Water Assistance Program Eligibility details and how to apply.