SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Levels of Care & Covered Services Individuals must meet both the financial and clinical level of care requirements in order to qualify for Medicaid LTSS. Highest Level of Care People who have serious needs that meet the criteria for the Highest Level of Care have the option of: Nursing facility care Home and community-based care High Level of Care People who have LTSS needs for the High Level of Care are eligible for home and community-based services, but NOT for nursing home care. Covered Home and Community-based care includes: Homemaker/CAN services Environmental modifications Special medical equipment Meals on Wheels Personal Emergency Response System Case management Senior companion Assisted living Personal case services Self-directed care Respite Minor home modifications For additional information about the scope of certain covered services, see the following fact sheets: Special Medical Equipment LTC_Special_Medical_Equipment PDF file, less than 1mbmegabytes Minor Environmental Modifications LTC_Minor_Environmental_Modifications PDF file, less than 1mbmegabytes Approved Modifications The approved list of minor environmental modifications are: abduction wedge adaptive kitchen utensils bath/shower chair gait belt wander device hip kit offset hinges raised toilet seat shampoo tray threshold ramps transfer bench adaptive eating utensils aids for personal care dressing aids grab bars hip abduction pillow cover pivot disc to transfer reacher safety transfer belt standing pole tract glove versa frame (toilet safety frame) hand held shower unit/diverter valve Repairs or modifications to the items on this list These items are for core and preventative services. All items require prior authorization. Items that do not appear on the above approved items list may be considered for coverage, and determination will be based on the individual's unique circumstances as they apply to the current service definitions, policies, and regulations.