SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
SSI Enhanced Assisted Living Program The Supplemental Security Income (SSI) Enhanced Assisted Living Program is a state and federal program for adults over age 65 and adults with disabilities. The program provides financial assistance to eligible individuals who are assessed and found to be in need of services provided in an Assisted Living Facility. The SSI Enhanced benefit allows for an increased Supplemental Security Income (SSI) payment to help cover the cost of room and board. To qualify, an individual must participate in an assessment and be considered an appropriate candidate for admission. Am I eligible for this SSI Enhanced benefit? To qualify, you must meet the following criteria: Rhode Island resident Be at least 65 years old or an adult with a disability Have a gross income of less than $1,212 per month Your resources/assets must be less than $2,000 You CANNOT have whole life insurance worth more than $1,500 face value You must not require extensive medical services such as those provided in a nursing facility You must apply for or to be a recipient of SSI How do I apply? To apply and for more information, please contact The Point helpdesk, a free resource provided by our division, the Office of Healthy Aging, and its partnership with United Way 2-1-1, to help older adults, people living with disabilities and caregivers explore options from healthcare planning, employment opportunities and more. The Point helpdesk is available 24/7 by calling (401) 462-4444 (voice), 2-1-1 or (401) 462-4445 (TTY). You can also visit one of OHA's six Point offices during business hours. Find the one closest to you by going here. Forms to help with applying? SSI Enhanced Assisted Living Protocol SSI Enhanced Assisted Living Verification SSI Enhanced Assisted Living Assessment