RIBridges Updates The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here. -Please be advised benefits for the month of December for most programs have already been disbursed. -DHS regional offices remain open and are processing paper applications and forms at this time. -The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Monday (12/23), Thursday (12/26), and Friday (12/27).
SNAP Employment & Training (SNAP E&T) SNAP Employment & Training (SNAP E&T) is a package of training, services and supports designed to help SNAP recipients gain skills, earn credentials, set goals, stay focused and succeed on their Road to Work. Since 2011, the Local Initiatives Support Corporation (LISC) has managed our State's SNAP E&T program for DHS. The program is designed to provide SNAP recipients with a comprehensive set of services and supports, some of which are not typically covered by federal funding. Services include in-depth assessments; education and training; supplemental services like employment counseling and job retention services; and supports like transportation vouchers, childcare subsidies, and paid test and certification fees, interview clothing and more, that help participants successfully complete training, interview for jobs and retain those jobs once they are employed. Find out all you need to know about SNAP E&T here. USDA Nondiscrimination Statement In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity. Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to: Mail:Food and Nutrition Service, USDA1320 Braddock Place, Room 334Alexandria, VA 22314; or Fax:(833) 256-1665 or (202) 690-7442; or Email:FNSCIVILRIGHTSCOMPLAINTS@usda.gov