SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
SNAP-Ed Resources DHS and the University of Rhode Island SNAP Nutrition Education (SNAP-Ed) program has partnered to deliver comprehensive nutrition education since 1997 to address the health-related nutrition and physical activity needs of SNAP eligible individuals. SNAP-Ed aims to prevent or reduce health disparities such as diet-related chronic diseases and obesity in the RI low-income population. The Rhode Island SNAP-Ed plan focuses on improving nutrition and physical activity behaviors, addressing food insecurity and enhancing health-related policies, systems and environments. Latest Resources Here is its EBT Online Shopping Resources Guide in English, Spanish and Portuguese and its Food and Fun for Everyone spring edition newsletter for families in English and Spanish. EBT Online Shopping Guide Online Shopping Resource Guide (English) PDF file, about 4mbmegabytes Online Shopping Resource Guide (Spanish) PDF file, about 4mbmegabytes Online Shopping Resource Guide (Portuguese) PDF file, about 4mbmegabytes Nutrition Newsletter SNAP-Ed's quarterly Nutrition Newsletter features money saving ideas, seasonal nutrition tips, and recipes. Below, you'll find the newsletter in English, Spanish, and Portuguese. You can also find other community resources from SNAP-Ed here. Fall 2023 Adult Newsletter (English) PDF file, about 2mbmegabytes Fall 2023 Adult Newsletter (Português) PDF file, about 2mbmegabytes Fall 2023 Adult Newsletter (Español ) PDF file, about 2mbmegabytes