SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Employment Plan Eligibility for the RI Works (RIW) program is based on a family's income and resources. For more information, please make an appointment to see a DHS worker at a local DHS office. Am I required to work? All parents who receive cash assistance must enter into and comply with an employment plan to prepare for and enter employment as soon as possible. The first activity for most parents will be a job search. Other employment, education or training may be possible. RI Works Employment Plan RI Works Employment Plan (English, rev. 02/2020) PDF file, less than 1mbmegabytes RI Works Employment Plan (Spanish, rev. 02/2020) PDF file, less than 1mbmegabytes RI Works Employment Plan Component/Activity Notification (rev. 12/5/2019) PDF file, less than 1mbmegabytes Work Activities Employment Subsidized employment Unpaid work experience or community service On-the-job training Job search Job readiness Vocational education training (not to exceed 12 months) Adult education in an intensive work readiness program (not to exceed 6 months) If an individual is already doing at least 20 hours per week of a core work activity (see list above), they also have the option to do one of the following: Job skills training Education (may be full-time for a youth under 20 years old who does not yet have a High School diploma or general equivalency diploma) If you don't meet work requirements If you do not meet work requirements, as defined in your individual employment plan, you will be notified in writing that you may be subject to a financial penalty unless you contact DHS and can prove good cause for not participating. If you don't comply with the employment plan, your cash benefit could be reduced for up to 3 months or until you comply. After 3 months of non-compliance, the entire cash benefit to the family is ended. Parents may reapply but must demonstrate compliance with their employment plans for a minimum of two weeks before they receive benefits again. Benefits will be restored on the first of the month, following the month of demonstrated compliance with work requirements and employment plan activities.
RI Works Employment Plan Component/Activity Notification (rev. 12/5/2019) PDF file, less than 1mbmegabytes