Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Child Care Providers DHS' first priority is to protect the health and safety of all children and families served in child care programs statewide, before and during the current global pandemic. Our Office of Child Care staff, including the licensing team, is vital to that goal along with our vendors, other DHS workers and community partners who help extend our reach. There isn't anything in the child care industry, which is key to the State's economy, that this office doesn't have a hand in or oversee, advocate for and supply support to. Much of this work is in addition to administering the Starting RIght Child Care Assistance Program. The following is information and resources for the State's child care providers. Provider Information Provider Applications CCAP Provider Rates, Financial Info & Portal Background Checks Handbooks & Forms CCAP for Child Care Staff Pilot COVID-19 Child Care Playbook (English & Español) Child Care Resource Guide English (June 2023) Child Care Resource Guide Spanish (June 2023) Child Care Resource Guide Portuguese (June 2023) Provider Resources & Support Market Rate Survey Quality Initiatives Workforce Development State Plans Children's Cabinet Funding Opportunities