SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Workforce Registry The Rhode Island Start Early System (RISES) Workforce Registry provides a centralized hub for early educators to view key employment details, improving administrative efficiency and reporting. The Workforce Registry will help reduce manual tasks through the efficient tracking of employment details, credentials, and professional development—providing a tool for staff to monitor annual professional development hours directly from the dashboard. DHS licensed child care providers will find additional information and resources below: What is a Workforce Registry? RISES what is a WF registry (2.19.2024) PDF file, less than 1mbmegabytes RISES Qué es el Registro de la Fuerza Laboral (2.19.2024) PDF file, less than 1mbmegabytes LOGIN Rhode Island Start Early System (RISES) What You Need to Know The Workforce Registry system will actively contribute to the Rhode Island Department of Human Services (DHS) by providing a comprehensive understanding of the Early Childhood Education (ECE) landscape. Through the adoption of the tool, data collected will help inform future decisions, highlighting the daily contributions of the ECE workforce. System Benefits Overview This system will be a one-stop solution for workforce-related information, including: Professional development (PD) hours and certifications. Notification and access to upcoming trainings A comprehensive job board Uploading of staff resumes/CVs effortlessly Increased visibility into associations with current employers How Do I Begin? User guides and training manuals on the Workforce Registry are available for download below: Provider User Guide English - Updated PDF file, about 23mbmegabytes Guía Del Usuario Para Proveedores - Español Actualizad PDF file, less than 1mbmegabytes Educator User Guide — English PDF file, about 25mbmegabytes Guía Del Usuario Para Educadores — Español PDF file, about 5mbmegabytes RISES