Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Medicaid / Medicare Programs DHS determines the eligibility for multiple healthcare coverage options through the publicly-funded state Medicaid program. If you have questions about the COVID-19 public health emergency and its impact on Medicaid coverage, the Executive Office of Health and Human Services (EOHHS) has shared an FAQ that is available here. Those options include Affordable Care Coverage, Katie Beckett, Medicaid for Elders and Adults with Disabilities (EAD) and Sherlock, which is Medicaid for working people with disabilities. We also determine eligibility for the Medicare Premium Payment Program for those with federal Medicare. Information on all of these programs can be found on Executive Office of Health and Human Services (EOHHS) website. Click here to learn more. 2022 Federal Poverty Level Percentage Chart 2023 Annual FPL Chart.pdf PDF file, less than 1mbmegabytes